The overarching goal of this comprehensive, 6 week, online, Clear Communication for the Workplace course is to help participants communicate clearly and effectively in the workplace. The course covers core topics commonly experienced by most employees. These topics include the following:  

  • Introductions and small talk
  • Cultural Awareness and Diversity in the Workplace
  • Communicating with others I
  • Communicating with others II
  • Working with others
  • Writing in the workplace 

Participants go through online content, quizzes, discussion forums and assignments, with the constant guidance of their online teacher who supports them every step of the way! After meeting all the requirements of the course, participants receive a certificate of completion.


Students said in the past:

"Many multimedia materials, which attract me, and help me understand content.  Voice call, improving my spoken English, and the teacher answered my questions face to face over the network."

"...It is step by step.  And this course uses multimedia that makes the course interesting... I like the discussion part that let me learn other students' idea."

"...I could see other students' comments, it is a good interaction."



Step 1.  Click 'Enrol Now' button after sign in.  If you don't have an account, see below for the account registration instruction.

Step 2.  Email a copy of your language assessment or equivalent document to This email address is being protected from spambots. You need JavaScript enabled to view it. (if you submitted a copy before, skip this step unless you want to update us with new CLB level). Subject line should be:  Clear Communication for the Workplace Enrolment Request. 

*Account Registration Instruction:  No account yet? Sign up (aka register) for your free settlement service account first.  And do the step 2 above and tell us the dates and times when you are available for a short telephone conversation.  After the phone conversation, we will approve your account.  Then you can do the Step 1.  The account approval process takes time.  Sign up earlier to ensure the smooth transition. 

(When you sign up for the online service account, please note that this course is not a blended course.)

All ISIP services are free and confidential. 
Any question?  Ask us through Contact Us form.
Location Online.  You will study the course with your computer (smart device) and your headset.


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