The overarching goal of this comprehensive, 6 week, online, Clear Communication for the Workplace course is to help participants communicate clearly and effectively in the workplace. The course covers core topics commonly experienced by most employees. These topics include the following:  

  • Introductions and small talk
  • Cultural Awareness and Diversity in the Workplace
  • Communicating with others I
  • Communicating with others II
  • Working with others
  • Writing in the workplace

Participants go through online content, quizzes, discussion forums and assignments, with the constant guidance of their online teacher who supports them every step of the way! After meeting all the requirements of the course, participants receive a certificate of completion.


Students said in the past:

"Many multimedia materials, which attract me, and help me understand content.  Voice call, improving my spoken English, and the teacher answered my questions face to face over the network."

"...It is step by step.  And this course uses multimedia that makes the course interesting... I like the discussion part that let me learn other students' idea."

"...I could see other students' comments, it is a good interaction."



Step 1.  Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to let us know you'd like to register. 

Step 2.  Be ready to email a copy of your language assessment or equivalent document to Karen. Subject line should be:  "Clear Communication for the Workplace Enrolment Request". 

*Equivalent document list:  IELTS, TOEFL, CELPIP test results or a proof of post-secondary education that demonstrates English proficiency level.  If you don't have any of those, submit the online CLB assessment for consideration.  You can take the free online CLB assessment at

If you submitted a copy before, skip this step unless you want to update us with the new CLB level.

Step 3. Wait until we get back to you.

*Account Registration Instruction:  No service account yet? Sign up (aka register) for your free settlement service account first. Karen can support you with this. The account approval process takes time.  Sign up earlier to ensure the smooth transition. 

(When you sign up for the online service account, please note that this course is not a blended LINC course.)

All ISIP services are free and confidential. 
Any question?  Ask Karen! 
Location Online.  You will study the course with your computer (smart device) and your headset.
  • Eligibility: 
    • CLB Level 6 to 8.  If you are in LINC 7 level or above, you can apply.
    • Permanent Residents, Protected Persons, or Live-in Caregivers
    • A resident in BC
  • Proof of CLB Level 6-8 :  Please email a copy of your CLB language assessment to This email address is being protected from spambots. You need JavaScript enabled to view it..  Your CLB benchmarks for all four areas - reading, writing, speaking and listening - should be CLB 6 or above.  If one or more areas do not meet the requirement yet, your recommended placement should be at least LINC 7.  If you don't have the assessment, submit any equivalent proof such as an IELTS, TOEFL or CELPIP result, a diploma or degree from an English-speaking college or university that demonstrates your English proficiency.  We will review and confirm your admission. 


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