• S.U.C.C.E.S.S. Service Centre
    • #200 - 5172 Kingsway
    • Burnaby, BC V5H 2E8
    • Mon-Sat9:00AM - 5:00PM
    • Tue9:00AM - 8:00PM
    • 604-430-1899
Other locations

Burnaby & New Westminster

Burnaby, the third largest city in the province, is one of the most ethnically diverse cities in Metro Vancouver, particularly the Burnaby-Edmonds and Burnaby Central neighbourhoods. With a quarter of its lands designated to parks and open spaces, Burnaby has one of the highest ratios of parkland to residents in North America. Located on Burnaby Mountain is Simon Fraser University, which has been ranked one of Canada's best comprehensive universities. The city is also recognized as one of the best run cities in Canada.

Burnaby's neighbour is the city of New Westminster, which is nicknamed the "Royal City". As western Canada's oldest city, it is known for its historic and heritage sites. New Westminster has maintained its small-town charm while at the same time pursuing greater local development and higher population density.

Services are offered in the following languages:

English, French, Arabic, Mandarin, Cantonese, Korean, Farsi, Punjabi, and Spanish.

Services Offered at the Burnaby & New Westminster ISIP Service Centre

The Burnaby & New Westminster ISIP Service Centre provides many FREE services for eligible immigrants and refugees. Services may vary in each region. Discover the services we can provide you at the Burnaby & New Westminster ISIP Service Centre and how you can register to participate below:

Eligible immigrants, refugees and their families can make a FREE appointment with our friendly and professional settlement staff. Our settlement staff can provide you with orientation and information about living in Canada and information about employment in Canada.

We can provide you and your family with comprehensive and current information in many key settlement topics including:

  • Housing and accommodation
  • Transportation systems in British Columbia (BC)
  • Health care in BC
  • Child education
  • Adult education (Universities, Colleges, Occupational training, etc.)
  • English language training
  • Finding employment in BC
  • Foreign credential recognition in BC
  • Supports for family
  • Money and finance
  • Canadian and BC law
  • Volunteering and making new friends in the community
  • And more

Private appointments for job seekers are available to provide you with information about local labour market trends, resume writing and interview skills, Canadian workplace culture, and job search resources.

Contact us to make an in-person one-to-one appointment.

We offer many FREE workshops to introduce settlement topics to eligible immigrants and refugees. These workshops introduce topics about integrating into Canadian life and learning about the Canadian labour market. Employment workshops also include employer engagement to introduce newcomers to job opportunities.

Workshops provide you and your family with comprehensive and current information in many key settlement topics including:

  • Housing and accommodation
  • Transportation systems in British Columbia (BC)
  • Health care in BC
  • Child education
  • Adult education (Universities, Colleges, Occupational training, etc.)
  • English language training
  • Finding employment in BC
  • Foreign credential recognition in BC
  • Supports for family
  • Money and finance
  • Canadian and BC law
  • Volunteering and making new friends in the community
  • And more
Explore our upcoming workshops to discover more session topics and contact us to register for our in-person workshops.

The Burnaby & New Westminster region currently does not offer in-person English Language Training. Please contact the Burnaby & New Westminster ISIP office for referrals to English Language Training programs in the area.

Contact us to find out about online English Language Training courses you may be eligible for.

Employment Skills Development for SUCCESS prepares eligible immigrants and refugees with job seeking skills and soft employment skills to access the Canadian labour market. The course provides you with the knowledge and skills needed to transition into a career in the Canadian labour market.

Contact us to ask us about Employment Skills Development for SUCCESS and to register.

The Career Mentoring for SUCCESS brings eligible immigrants and refugees and experienced mentors together to foster professional networks and connections. As a participant, Career Mentoring for SUCCESS will bridge you to career success by providing you with the information you need in your field of expertise. Your mentor will provide you with information, support, and guidance to jumpstart your professional career in Canada.

Contact us to participate in the Career Mentoring for SUCCESS.

Are you an aspiring leader? We are also looking for mentors for our Career Mentoring for SUCCESS in any occupational field. Mentoring is a great way to broaden your coaching skills, build inclusive environments, and demonstrate your leadership skills. Contact us to discover how you can showcase your leadership skills as a career mentor.

The Employer Engagement for SUCCESS Program provides eligible immigrants and refugees with the opportunity to access employers from specific industries through meeting employers or job fair events. As a participant, Employer Engagement for SUCCESS will provide you with information on industry trends and standards, basic skills and certification requirements and general information of specific workplaces and sectors.

Contact us to participate in the Employer Engagement for SUCCESS

The We Live Here Program introduces eligible immigrants and refugees to their community. This innovative program will help you practice your English while building connections with community members and community organizations. Activity in the Burnaby & New Westminster region includes community tours. Other ISIP regions may also provide Canadian and multicultural community celebrations, recreation connect, and knowing Canada-parenting program.

Contact us to participate in our fun and innovative We Live Here.

See how people are participating in We Live Here on our Immigrant Settlement & Integration Program Community page.

We Volunteer Here programs introduce eligible immigrants and refugees to volunteer opportunities with connections to organizations. As a volunteer, you will have opportunities to build social and professional networks, obtain Canadian work and volunteer experience, and practice your English in a safe environment facilitated by friendly and professional settlement staff.

Contact us to find out how you can volunteer and be an active part in your community.

See how people are volunteering in their communities on our Immigrant Settlement & Integration Program Community page.

Champions of SUCCESS showcases the contributions of outstanding Immigrant Settlement & Integration Program volunteers, newcomer clients, established Canadians, employers and community organizations in supporting newcomer integration into the community.

Discover our latest Champions of SUCCESS on our Immigrant Settlement & Integration Program Community page.