Settlement Services for Newcomers in British Columbia
The Immigrant Settlement & Integration Program (ISIP) provides settlement services for eligible immigrants, refugees, and their families to help you settle confidently, integrate into Canadian society, and connect with your community in British Columbia (BC).
We offer support through individual settlement information appointments and group information workshops & webinars so you can access comprehensive, current information on the topics that matter most to newcomers in BC.
Key Settlement Topics
- Housing and accommodation
- Transportation systems in BC
- Health care and health promotion services in BC
- Language training and skills development
- Education (child, adult, and post‑secondary)
- Canadian & BC law & justice
- Money and personal finances
- Immigration and citizenship information
- Employment in BC and foreign credential recognition in Canada
- Volunteering and making new friends in the community
- And more settlement topics based on your needs
How we deliver services
Individual Settlement Information Appointments
Book a one‑to‑one appointment with a settlement worker to receive personalized information, referrals, and guidance on topics such as housing, health care, education, employment, and community connections in BC.
Book an appointment
- Register (for your settlement service access account and initial appointment) or
- Contact one of our regional offices
Settlement Information Workshops & Webinars
Join a group workshop or webinar to learn about key settlement topics, ask questions, and connect with other newcomers. Sessions are offered throughout the year on a variety of BC settlement topics.
Check our Workshops & Programs for upcoming sessions.
Service regions across British Columbia
Our settlement services support newcomers across BC, including: Vancouver, Burnaby & New Westminster, Richmond, Tri‑Cities & Ridge Meadows, Surrey & Fraser Valley, and Fort St. John.
Explore local options on our Service Regions page.
Who can access settlement services?
ISIP settlement services are available to eligible immigrants, refugees, and their families. Please refer to the eligibility page. If you’re not sure about eligibility, contact us and we’ll guide you.
Get started
- Choose your service: a one‑to‑one appointment or a workshop/webinar.
- Connect with us: Contact us to book an appointment.
- Follow up: Receive referrals and resources tailored to your needs in BC.
Related services
Frequently Asked Questions
Do you offer online sessions?
Yes. We offer webinars in addition to in‑person workshops and individual appointments.
What kinds of settlement topics do you cover?
Housing, transportation, health care, language training, education, law & justice, finances, immigration & citizenship, employment & credential recognition, volunteering, and more.
How do I book an appointment?
See how to book an appointment to connect with our team and request an appointment.
Where are services available?
Across BC, including Vancouver, Burnaby & New Westminster, Richmond, Tri‑Cities & Ridge Meadows, Surrey & Fraser Valley, and Fort St. John.